LONDON MARRIOTT HOTEL GROSVENOR SQUARE, London – A Smart Stay in the City
About the Hotel
Rooms & Suites
The London Marriott Hotel Grosvenor Square offers 237 rooms, including newly refurbished suites with marble bathrooms, signature bedding, and laptop-compatible safes. Some rooms feature views of Grosvenor Square or private gardens, while others include balconies. All rooms have 24-hour room service, pillow menus, and air conditioning. Executive Lounge access is available for select suites, providing complimentary breakfast, snacks, and non-alcoholic beverages.
Dining Options
The hotel features Gordon Ramsay Bar & Grill, serving steaks and an à la carte breakfast. Lucky Cat by Gordon Ramsay offers contemporary Asian cuisine, including robata-grilled dishes. The Luggage Room Bar, inspired by 1920s London, serves heritage cocktails. In-room dining is available from 6:30 AM to 10:30 PM. Breakfast is served in either Gordon Ramsay Bar & Grill or the M Club Lounge.
Leisure & Fitness
Guests have free access to a fitness center with cardio equipment and free weights. The hotel includes a grand ballroom with natural daylight, suitable for events. The M Club Lounge offers high-speed internet, breakfast, and evening canapés. The Luggage Room Bar provides a speakeasy-style setting for cocktails.
Location & Transport
The hotel is in Mayfair, 250 meters from Bond Street Station (Jubilee and Central lines) and 2 km from Marylebone. Nearby attractions include Oxford Street, Hyde Park, and Madame Tussauds (1.5 miles away). Paddington Station, with Heathrow Express services, is a short distance from the hotel.
Services & Accessibility
The hotel provides 24-hour room service, mobile key entry, and digital check-in. Accessible features include roll-in showers, lowered electrical outlets, and wheelchair-height vanities. Staff speak English, German, Italian, Polish, and Arabic. Public areas are cleaned every two hours, and face masks are available on request.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
My stay at the hotel was a mix of highs and lows. The rooms were spacious, spotless, and convenient for shopping, but they felt a bit cramped compared to the advertised images. The service from the staff was top-notch, incredibly friendly, and accommodating, although there were some pricey extras like a black cab to Gatwick. The location couldn't have been better, right in the heart of the shopping district and close to key attractions. The dining experience was a bit of a rollercoaster, with delicious food but an expensive option when booking with the room. The overall value for money was a bit questionable for me.
I found the location excellent, being close to Oxford Street and not far from Hyde Park, but the rooms were not so great in reality. They looked much better in pictures, but for a long stay of one month, it was quite difficult to agree with the stark, trendy design without a carpet.
My stay at the hotel was a mix of positives and negatives. Despite a great location providing easy access to shopping and restaurants, the rooms were misnomer minuscule with uncomfortable beds and thin walls. The service, excluding Sophia, was excellent, and I appreciated the staff's helpfulness and welcoming nature. Dining was lackluster with long waits, and the facilities were outdated and not up to par with the booking pictures.
My stay at the hotel had its highs and lows. The room, though very spacious, had a small bathroom with limited ventilation and lacked some usual amenities like cotton wool. On the upside, it was located above a function room where loud music could be heard until the early hours. The service was excellent and friendly, with very helpful staff and some nice touches like chocolates or jelly bellies. However, there were some instances where the service lacked friendliness. The location was convenient for exploring the city, being a short walk to shopping and Tube stops, but needing some upgrades. The dining experience was a huge disappointment for a 5-star hotel, with a cold breakfast buffet at 10.00 am. Despite some drawbacks, the facilities were adequate, making for a decent stay.
The hotel's location is central and perfect for exploring Mayfair, with clean and tidy rooms offering a view of the park. The service was friendly but lacked follow-through on requests. The dining experience provided a good spread of options, although overpriced. Overall, the hotel's value for money is reasonable considering the location.
I had a pleasant stay at the hotel. The rooms were impeccable and spacious, equipped with all the luxuries of a 5-star hotel. However, the room was only made up after 4:00 PM until I addressed the issue. The service was a mixed bag with excellent assistance from arrival to departure, but there were some hiccups like not providing a breakfast menu. The location was convenient for shopping and sightseeing, though the rooms and toilet were a bit outdated. The dining experience was hit and miss, with good food at The Maze but some shortcomings in presentation and service. Overall, a comfortable stay with room for improvement in certain aspects.
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